A message from Rob McClintock, President of McClintock Heating & Cooling, on the Coronavirus.

First of all, our thoughts and prayers go out to all that are being affected by this pandemic.

To our customers; we take our interaction in your home very seriously. We want to protect the health and safety of both our customers, their families, and our employees. So expect that no employee will be allowed to work showing any signs of fever or respiratory issues until they have been cleared by a doctor.

Visits to Customer Locations – If you are expecting one of our technicians to visit your home on a maintenance, repair call or installation please know that we’re taking extra precautions to protect you and our employees. Our service vans and trucks are all supplied with hand sanitizer and disinfectant wipes, and our technicians will use them between service calls. Furthermore, all technicians will wear fresh shoe covers and have on fresh examination gloves for ALL interactions within your home. Using disposable gloves at every entrance to a home should substantially limit the chance of exposure to both our customers and our employees. We’re also asking our technicians to limit their in-person contact with customers by practicing “physical distancing”. Attention to these types of factors will better ensure the safety of each customer we serve.

In addition, we are asking our customers to help with “physical distancing” by keeping children and pets in another room while we are in their home and to pay by credit card for service visits whenever possible.

Lastly, we would ask that if you as a homeowner are exhibiting any symptoms such as respiratory distress along with other known symptoms, reschedule your appointment, or if an emergency repair is required, notify the office so all of the proper safeguards can be taken. We appreciate your patience and understanding throughout this outbreak.

McClintock Heating and Cooling

Family owned and operated HVAC service and installation company, proudly serving Matthews, NC and the greater Charlotte area. With a focus on quality people, quality products, and quality service, our goal is to provide total satisfaction with your heating and air conditioning needs.

From heat pumps to central air systems to furnaces, our professional technicians can not only provide solutions for your heating and cooling needs, but can also help you reduce energy costs and improve your indoor air quality. With more than 60 years of combined experience, contact us today for your heating and cooling needs!