Monthly Archives: January 2014

McClintock Heating & Cooling Earns 2013 Angie’s List Super Service Award

McClintock Heating & Cooling Earns the Esteemed 

2013 Angie’s List Super Service Award for the 9th Consecutive Year!

 Award reflects McClintock Heating & Cooling’s consistently high level of customer service.

 McClintock Heating & Cooling has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.

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“The 2013 Super Service Award from Angie’s List is very meaningful to our entire team, especially since this is the 9th consecutive year that we have won the award,” said Rob McClintock, President of McClintock Heating and Cooling. “Total customer satisfaction is the driving force behind how all McClintock employees perform their jobs. It is a culture within our company; from the moment the phone rings, until the service or installation is completed, we make sure that superior customer service is delivered to all of our customers.”

“Only about 5 percent of the companies McClintock Heating & Cooling competes with in the Matthews, NC and greater Charlotte areas are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.

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Angie’s List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie’s List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie’s List complaint resolution service.

McClintock Heating and Cooling is a family owned and operated HVAC service and installation company, proudly serving Matthews, NC and the greater Charlotte area. With a focus on quality people, quality products, and quality service, McClintock Heath and Cooling’s goal is to provide total satisfaction with your heating and air conditioning needs. From heat pumps to central air systems to furnaces, their professional technicians can not only provide solutions for your heating and cooling needs, but can also help you reduce energy costs and improve your indoor air quality.

Preventing & Detecting Carbon Monoxide

One threat that enters our homes is one that we rarely even think about. It’s colorless, odorless and tasteless. It has the ability to float through our homes just like the air we breathe, yet unlike oxygen, it’s certainly not essential to our lives. In fact, this threat is the exact opposite; causing serious illness or even death to those it attacks.

So what is this threat? It’s carbon monoxide – a gas that is produced by the burning of fuels such as coal, natural gas, oil, wood, kerosene and charcoal. According to the Consumer Product Safety Commission, on average approximately 170 people die and many others experience serious illness each year from carbon monoxide poisoning from non-automotive consumer products including furnaces, water heaters, fireplaces, portable room heaters and generators.

The first signs of carbon monoxide poisoning are similar to the symptoms that accompany the flu. These symptoms will include headache, achiness, fatigue and even vomiting and nausea, however, unlike the flu, you will not have a fever with the symptoms. If you are feeling that you may be experiencing CO poisoning, you will want to get fresh air immediately. Open all of the windows in your home and go to the nearest emergency room.

While we all understand the importance of having smoke detectors in our homes to alert us of possible fire, it’s just as important to have a carbon monoxide detector to warn us when this poisonous gas is present. Similar to a smoke alarm, a carbon monoxide detector will sound an alarm if the levels of the gas rise to a dangerous level.

Carbon monoxide detectors are most effective when combined with preventative maintenance on your appliances, including your furnace. The leaking of carbon monoxide occurs when a part of the furnace malfunctions and releases the toxic gas. To prevent this from occurring, technicians like those at McClintock Heating & Cooling will thoroughly inspect your heating system to ensure that all parts are running properly and will repair any parts that may not be working up to par. The preventative maintenance combined with detectors throughout your home will leave you with the comfort of knowing that your family is protected from carbon monoxide.